Front Desk Volunteer - Hamilton Family Aquarium

Create an account if it is your first time here!
See Youth volunteering for information on how to set up an account as a minor, or on volunteering as a family.
See our Aquarium Volunteer page for an overview of the program.

APPLY HERE!

At Save The Bay’s Hamilton Family Aquarium, our front desk volunteers welcome guests, process admission, membership and gift shop sales, restock, and organize the gift shop. 

Time Commitment: 1 half-day shift per week for a period of 4 months. Multiple or full-day shifts are welcome.

Role & Responsibilities

• Complete all sales transactions on our card-only admission terminal
• Promote Save The Bay memberships
• Answer the phone
• Restock and organize the gift shop and literature rack as needed throughout the day
• Keep the front desk area clean/organized
• Engage with guests entering/exiting the aquarium and answer any questions
• Encourage people to fill out the feedback survey

Requirements

• Able to engage with guests in a professional manner
• Willing to learn or has experience with point of sale systems
• Prompt arrival for shifts in uniform provided by Save The Bay
• Undergo a criminal background check
• Able to follow communication procedures and promptly answer inquiries via phone or email

Shift Times

• Cohorts run from February-May, June-September, and October-January. We can accommodate semester length schedules for students.
• Shift Times: Custom shifts are NOT available.
  • Summer shift times: Memorial Day - Labor Day
    • AM 8:30am - 12:30pm
    • PM 12:15pm - 4:30pm
    • FULL DAY 8:30am - 4:30pm w/ lunch break
  • Fall/Winter/Spring shift times
    • AM 9:30am - 1pm
    • PM 12:45 - 4:30pm
    • FULL DAY 9:30am - 4:30pm w/ lunch break

Application Items: APPLY HERE!